Free shipping offer is valid only on specially marked items.
Free shipping offer does not include any other items included in the order unless they are valid for the free shipping offer.
Budget Shipping method will be selected by eFireplaceStore.com for the free shipping offer (most commonly UPS ground). Overnight, 2nd Day Air, & 3 day select methods are not available for free shipping.
Free shipping offer is not available for orders to HI, AK, PR, or international orders.
This offer is for a limited time only. eFireplaceStore.com reserves the right to end or change this free shipping offer at any time.
110% Low Price Offer
eFireplaceStore offers low prices on everything we carry. If you should find a lower price from a legitimate competitor on an identical item we stock (including shipping, tax, etc), we will beat the competitor's price by 10% of the difference!
Please fill out the form below to find out if you qualify for the discount. In most cases you will receive a response within 1 business day. See below for complete details.
Our Price Match Policy
If you find a product on a competitor's website where their total price with shipping and sales tax is lower than our total price, we will gladly beat it by 10% of the difference in price!
The product(s) must have a verifiable online advertised price. This offer is not valid with the use of any coupon from eFireplaceStore. This policy excludes closeouts, liquidations, store specific coupons or rebates, and clearance items. eFireplaceStore will not price match orders placed previously or already received. We do not match local stores or ads, local pick-ups, auction sites (e.g. ebay), or wholesale club prices in which there is a fee to join, such as BJ's Wholesale, Costco Wholesale, & Sam's Club Wholesale. The competitor must have the item in stock and available for immediate shipping to qualify. We must be able to calculate their total with shipping and sales tax on their website—we will not call them for special quotes on items or freight and will not price match to an email quote.
We understand and share your concern about security and privacy. It is reassuring to know that it is statistically safer to use your credit card on the web than to use it in a store or restaurant. The information that you provide when placing an order with us (e.g. your name, address, and credit card information) is secure. It cannot be read or tampered with during transmission.
Our checkout process uses industry standard TLS (Transport Layer Security) technology to encrypt and scramble all personal information including your name, address, and credit card information so that it may not be read by others as it travels over the Internet. TLS encryption is employed during checkout when the URL in browsers, such as Google Chrome or Mozilla Firefox, changes from "http" to "https". The "s" indicates that you are in a secure area. Your browser may also show a pop-up window when you are here.
For your security, we authorize your credit card after we obtain confirmation that your card is a valid number and has not been reported lost or stolen. We also verify that the "Bill To" address matches the address on the credit card used. It is not uncommon for a request for credit card authorization to fail at times. We will contact you if we experience such difficulties and you may wish to provide another credit card.
Email is not encrypted so please do not transmit your credit card number via e-mail.
Under the Fair Credit Billing Act, the maximum amount that your bank can require you pay for any fraudulent charge on your credit card is up to $50. Notify your credit card company immediately should you ever suspect a fraudulent charge on your credit card as you would for any other unauthorized charge.
eFireplaceStore Privacy Policy
We will never sell, trade, or rent any customer or gift recipient e-mail address or personal information to any third party. Nor will we share this information with any third party except to the extent necessary to fulfill an order or when the outside party is strictly acting on our behalf with no independent right to use the information we provide. We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to certain reputable third party vendors but these statistics will not include any identifying personal information. We may disclose personal information in the event that if we are required by law however. Accordingly, you authorize us to disclose any and all information about you to law enforcement or other governmental official as we deem necessary or appropriate with any investigation of fraud, intellectual property infringements, piracy, or other unlawful activity that is illegal and that may expose us to legal liability.
Our order form collects customer contact information such as name, address, e-mail address, telephone number, and credit card financial information needed to process and bill an order. We take numerous precautions to protect customer information and the sensitive information that is submitted to us is protected both online and offline.
The contact information is necessary to personalize and send information about orders to our customers, to fulfill and notify you of delivery, and to get in touch with you if necessary for customer service or questions about an order. We may also use customer information and the Internet Protocol (IP) address used to connect your computer to the Internet to improve the content of our site, to improve your shopping experience, and for marketing and promotional purposes.
We also collect contact information about gift recipients to ensure correct gift delivery. We may send special offers and information about new items or features to our valued customers and gift recipients from time to time. The recipient may always opt out of receiving future mailings.
Customers may join our mailing list by choosing to register on our home page or during the checkout process. You can contact us to unsubscribe and we will remove your name and e-mail address from any future mailings. A page of our site is forwarded to the specified e-mail recipient only when you use the Refer-a-Friend feature on our site.
eFireplaceStore.com uses cookies to facilitate the checkout process. You may still make purchases at our site if you have set your browser to disable cookies but functionality may be limited.
eFireplaceStore.com reserves the right to refuse a sale at any time for any reason.
New fireplaces will have a break-in period where oils from manufacturing and paint are cured. That may be the odor you are smelling.
Answered by:
Brian L.
Helpful?
21
Adamfrom Troutman, NC asked:
Can this type of fireplace be installed in an outside wall but with a glass window wall above it?
Yes, any of our vent-free fireplaces can be installed without a chimney. Some use gas and others are electric.
Answered by:
Tyler M.
Helpful?
20
Roger S.from burnet, TX asked:
If the electric power goes off is the fireplace still operational?
Almost all fireplaces can be operated in a power outage. Millivolt units do require power to operate, and most of the units that have electronic ignition systems have a battery backup.
Answered by:
Cody S.
on Aug 23, 2022
Helpful?
10
Rita W.from Memphis, Tennessee asked:
Do all ventless gas logs have the proposition California 65 warning?
Yes, ventless appliances are not allowed in the state of California.
Answered by:
Aaron D.
Helpful?
11
Debbiefrom OBX, NC asked:
Can you have glass doors on ventless gas fireplaces in NC?
Doors are not allowed on vent free appliances.
Answered by:
Aaron D.
Helpful?
10
Lynn J.from Clermont GA asked:
What is the see thru-unit with the grand piano in the background on this page?
Can a ventless fireplace be placed in a masonry fireplace?
Yes it can provided the size will fit the unit
Answered by:
Owen O.
Helpful?
10
Randyfrom MA asked:
What causes a vent free fireplace to smell of gas after blowing out the dust and carbon?
Helpful?
11
Donald D.from Nashville, TN asked:
Does it matter if the gas is natural or propane on a ventless gas fireplace.What type of professional is qualified to install this?
Helpful?
10
Jimfrom UT asked:
Do your vent free fireplaces have oxygen depletion sensors?
By mandate, all vent free fireplace utilize an oxygen depletion system. In the event of low oxygen levels in the room, the pilot flame will begin to lift away from the pilot tube. When oxygen levels become low enough, the flame will lift so far off of the tube that it will no longer heat the thermocouple/flame sensor. This will cause the valve to lose voltage/signal and shut down, extinguishing the main burner flame.
Answered by:
eFireplaceStore
Helpful?
10
Gary L.from St Louis, MO asked:
Do vent-free fireplaces require doors?
Most vent free fireplaces are unable to use doors, as they need to be able to readily convect heated air to the room. However, most units will have a safety screen that is placed over the opening in order to serve as a protective barrier.
Answered by:
Collin C. - NFI Master Hearth Professional
Helpful?
11
George P.from Douglaston, NY 11363 asked:
Is there a ventless gas fireplace with electronic ignition?
Yes, most ventless gas fireplaces and inserts offer an electronic ignition option.
Answered by:
Tyler M. - NFI Master Hearth Professional
on Oct 09, 2023
Helpful?
00
Susan L.from Portland,Oregon asked:
What do you put under a ventless gas fireplace?
All of these fireplaces can be installed directly on a wood platform; there is no special requirement for a base. However, it is not recommended to install any of these directly on carpeting or vinyl flooring.
Answered by:
Tyler M. - NFI Master Hearth Professional
on Sep 06, 2022
Helpful?
00
Ken W.from Estes Park, Colorado asked:
How can I confirm if ventless appliances are allowed in my area?
Please check with your local building codes department as the regulations are different from area to area. Please be aware that ventless appliances may not operate properly at the higher elevations due to the thinner oxygen levels.
Answered by:
Aaron D.
on May 20, 2022
Helpful?
01
Mildred M.from DETROIT, MICHIGAN asked:
What is the double-sided fireplace at the end of the article? Is it vent-free or electric?
Answered by:
Tyler M. - NFI Master Hearth Professional
Helpful?
01
Jeannefrom Chicago, USA asked:
Are ventless allowed in Wisconsin?
Ventless is allowed in WI. There is no state law prohibiting it. There are some local requirements usually, regarding the square area of the room it is installed in.
Answered by:
Owen O.
Helpful?
00
Jerry K.from Easton, MA asked:
Are there any vent-free freestanding natural gas fireplaces or stoves?
Yes, please see our full selection of vent-free gas stoves here. Please note, there are some electric models in that section as well.
Answered by:
Tyler M. - NFI Master Hearth Professional
Helpful?
01
Terry L.from Harts Wv asked:
Can a Monessen model GCUF36R be converted from natural gas to propane without a safety problem?
The GCUF36 is a firebox only. You would need to purchase the logs separately. It is compatible with Propane and Natural gas logs.
Answered by:
Brian L.
Helpful?
00
Richard W.from Tennessee asked:
Can the gas valve and flexible gas line be within the fire box? Is this safe?
Yes, it can, and it usually is.
Answered by:
Owen O.
Helpful?
00
Tom K.from Panama City, FL asked:
What might be the potential limitations be for custom surround in things such as quartz, granite, marble, other stone or ceramic tile?
Any of these materials are acceptable, as they are all noncombustible. The limitations you would be concerned with would pertain to distances to combustibles such as adjacent walls, the ceiling, or a mantel shelf.
Answered by:
Tyler M. - NFI Master Hearth Professional
Helpful?
01
Bonnie P.from Kentucky asked:
Do any of the ventless fireplaces with mantle have blowers?
Yes, both the Vail and the Buck 1127 have blower options.
Answered by:
Owen O.
Helpful?
00
Alice S.from 37813 asked:
How energy efficient are propane ventless gas logs?
Ventless burners in gas log sets and fireplaces burn at 99+% efficiency. This is what allows these appliances to be operable without venting, as this kind of "complete" combustion does not produce any gasses which would require exhausting outside the home. How much of the heat produced by the gas logs efficiently circulates into your room, however, would be determined by other factors, like whether blowers or other fans are assisting distributing the heat.
Answered by:
Cortney O.
Helpful?
01
Johnfrom Hillsborough NJ asked:
Is it safe to use a ventless fireplace unit inside a masonry fireplace with the flue closed?
If you are referring to a ventless fireplace insert, this is perfectly acceptable so long as local code does not prohibit ventless systems and the insert you are considering will fit into the opening.
Answered by:
Will M.
Helpful?
00
Melanie G.from Salt lake city asked:
If we want to add a ventless fireplace to a room how much depth in a wall do the fire boxes take? What is the difference between a direct vent, rear or top and a ventless?
Helpful?
00
Alfrom FL asked:
How are combustion products removed?
When properly installed and maintained, ventless systems offer complete combustion with the only byproducts being water vapor and carbon dioxide.
Answered by:
Will M.
Helpful?
00
Ken B.from Ontario, OR asked:
Are the ventless fireplaces safe?
There is a wealth of information discussing this topic posted here.
Answered by:
Will M.
Helpful?
00
Rickfrom NC asked:
Can a vent-free fireplace be installed flush in an interior room, through an exterior wall, as long as it is enclosed in an insulated water tight structure that will double as an outside barbecue preparation area on an open patio deck?
Certainly. This enclosure is commonly called a "doghouse" in the industry and is a relatively common way to enclose both vent-free and direct vent fireplaces without sacrificing the floor space in a room.
Answered by:
eFireplaceStore
Helpful?
02
Rexfrom Grand Rapids, MI asked:
Can a propane vent free fireplace be converted to natural gas?
No, unfortunately, vent-free gas fireplaces cannot be converted for fuel type.
Answered by:
Tyler M.
Helpful?
00
Margaretfrom Marion, NC asked:
Will a vent free fireplace discolor the surrounding carpet? Can I place a TV on the mantel without damaging the TV?
As long as proper clearances are maintained from the fireplace to all combustible materials, there should be no ill effects. When it comes to televisions, it is not the best idea to place one directly above a vent free fireplace, without some sort of barrier. All heat produced by a vent free fireplace will immediately rise and can damage sensitive electronics. Only if there is a mantel or shelf that projects further from the wall than the television does or if the television is placed on a free standing mantel should this setup be okay.
Answered by:
Collin C. - NFI Master Hearth Professional
Helpful?
01
Tomfrom Myrtle Beach, SC asked:
How do you convert a vented propane fireplace to a vent free fireplace?
To convert the fireplace, you would need to purchase either a vent free log set or vent free insert. Either system could be operated within the opening and would be burned with the damper closed, allowing heat to circulate into the room for supplemental heating abilities.
Answered by:
Collin C. - NFI Master Hearth Professional
Helpful?
00
Patfrom CA asked:
Are ventless fireboxes allow in Northern California?
Generally speaking, no. California has outlawed the use of vent-free gas appliances in most applications. Please contact your local building code enforcement office for more information.
Answered by:
Tyler M. - NFI Certified Specialist
Helpful?
01
Patfrom CA asked:
In order to install a vent free natural gas firebox, does the gas connection have to be in place before I install it?
Yes. The gas line will need to run inside the firebox for connection to a ventless gas log set.
Answered by:
Tyler M. - NFI Certified Specialist
Helpful?
00
Kimfrom asked:
Are there restrictions as to what rooms and altitude vent-free fireplaces can be used?
Thank you for your interest in our products. We've received your question and will get back to you shortly — usually within the hour but always within 1 business day. To ensure you receive our response, please add our email address ([email protected]) to your email whitelist or address book.
In the meantime, while we prepare our response, keep an eye on your inbox for an email from us. We'll be sending you our exclusive Buyer's Guide, packed with valuable information to assist you in making the best decision for your needs.
If you have any further questions or need immediate assistance, feel free to reach out to us directly at 1-800-203-1642.
Are you interested in a ventless gas fireplace? I've bet you heard that a ventless fireplace is dangerous. That isn't true. Vent free gas fireplaces have safety measures like all other fireplaces. But what should you consider before you buy a ventless propane fireplace? Ventless gas fireplaces have their specific requirements that you should be aware of. To learn more, check out our Vent Free Fireplace Buyer's Guide. Or, if you want to know more about the dangers of ventless fireplaces, check out another article: Are Vent Free Fireplaces Dangerous?
1.800.203.1642
Email your question
Call us at 800-203-1642
