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Is it safe to install an insert in a dual fireplace see-through fireplace?
No, a one-sided fireplace insert should not be installed inside a two-sided unit unless the other side is appropriately sealed off and enclosed.
Answered by:
Tyler M. - NFI Master Hearth Professional
on Apr 20, 2023
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Jack G. from morgantown, ind asked:
Do I need an external regulator for a natural gas fireplace insert?
This depends on the model and your application, including how many other gas appliances are being serviced by your natural gas supply.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Bill S. from San Rafael. CA asked:
Are there fireplace inserts that have a battery back-up in case of power outage?
Yes, most gas fireplaces with an electronic ignition offer a battery back-up such as you describe so that the burner can still ignite in the event of a power outage.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Eric from Susanville Ca asked:
How do I measure the fireplace for the correct fit of a wood burning insert?
You will need to measure the front width, rear width, height and depth of your fireplace opening. If you have a masonry fireplace with a taper where it is less deep at the top of the opening than it is at the bottom, you may need to consider the measurements of the insert you are considering.
Answered by:
Will M.
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Bill from Hollisgton, MA asked:
How would you install the insert into an existing fireplace? What kind of liner is required?
Wood burning and gas inserts alike will usually use a decorative metal surround to cover any additional space between the insert and the fireplace opening. The insert would simply be pushed into position, then the liner can be dropped down the chimney flue. Lastly, the surround can be attached.
Answered by:
Collin C. - NFI Master Hearth Professional
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Foo from 01201 asked:
Can an electric fireplace insert be put into a vented wood-burning stove that no longer uses wood heat?
An electric fireplace can be installed within an existing wood-burning fireplace as long as there's a nearby electrical supply, such as an electrical outlet within the firebox of the existing fireplace.
Answered by:
Ashley H.
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Edward F. from Cherryfield, Maine asked:
Can I use an ecofan with a fireplace insert?
If you are using an insert that protrudes out of the firebox slightly, then as long as there is room for the fan you can place one on top and it would work well.
Answered by:
Devon P.
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Linda R. from Meadow Vista, CA asked:
Can a fireplace insert be used when there is no power for the fan?
Many fireplace inserts can be used in a power outage. Please refer to the owner's manual for the specific appliance.
Answered by:
Aaron D.
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01
Gale P. from London, Ohio asked:
Where can you buy fireplace retardant material to go around the fireplace?
Any noncombustible material will work for the facing material around a fireplace. Brick, tile, and marble are commonly used items and can often be found at most home improvement or hardware stores.
Answered by:
Brett W.
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Charles from gold beach OR asked:
What is the minimum non-combustible hearth clearance from front of pellet stove ?
This requirement varies from model to model.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Mary R. from Vancouver, WA asked:
How heavy is a fireplace insert?
The weights of our inserts vary quite a bit depending on size and type (woodburning vs. gas).
Answered by:
Tyler M. - NFI Master Hearth Professional
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Richard from Lakeville, MN asked:
We have a model HCE-4550A fireplace system with BF Series doors. Do you sell an all-black trim kit for this box and doors?
No, we do not offer a trim, frame or glass doors for this model. We apologize for the inconvenience.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Kory R. from 60020 asked:
I currently have a prefab wood burning fireplace with gas line. I would like to add a gas insert for heat. Would it be best to remove the prefab unit completely to accommodate a larger gas insert?
You would need to take the prefab out of the wall to remove it.
Answered by:
Owen O.
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Pam from Raleigh nc asked:
My firebox is in good shape but someone removed the chimney stack from the attic through the roof. If I want to install a direct vent gas chimney, can I use a metal chimney chase above the roofline instead of having a mason rebuild the chase? How do I do
Unfortunately, a direct vent gas fireplace insert cannot be installed if the chimney from the existing fireplace has been removed. Your only option will be a full direct vent fireplace, which would then require its own coaxial, double-wall vent pipe. For more information, please see our Gas Fireplace and Stove Buying Guide.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Joe from NE Ohio asked:
Does anyone make a fireplace insert that is powered by a high-efficiency mini-split heat pump?
We do not sell, nor are we aware of any such insert. We apologize for the inconvenience.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Joshua T. from Milford Michigan asked:
Do you sell an insert that is natural gas but that you can also burn wood in?
No, we do not.
Answered by:
Owen O.
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Stephanie from Fairfax, VA asked:
Does the damper always need to be in a fixed open position for a vented gas log set?
As per code, yes it does.
Answered by:
Owen O.
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Tom P. from Somerset MA asked:
What type of gas insert can be used for fireplaces that you can see through?
If this is a see-through wood-burning fireplace, no inserts are currently manufactured for a see-through application and your only option would be a set of see-through gas logs.
Answered by:
Will M.
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Jeff from Boston asked:
With these inserts, are they all behind glass? Can you burn them with the door open?
The direct vent inserts we carry will all be behind glass and will not function with the glass off. If you would like one with an open face, you will want to look at our vent free inserts.
Answered by:
Brennan W.
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Gardner from Felton, DE asked:
I have a mobile home with a fireplace and would like to have a fireplace insert. Can this be done?
You should first contact your local building code officials to see if you can install the unit and ask the requirements they may have on that type of installation and the permit required. After you know, you can install that locally.
Answered by:
Owen
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Juanita from El Paso, TX asked:
What is the difference between an insert and a fireplace?
An insert or fireplace insert refers to a type of appliance that is designed to be installed into an existing masonry fireplace opening. As you may know, an open masonry fireplace insulates well against heat transfer to adjacent walls, but it not efficient at heating a home. A fireplace insert can be a wood or gas appliance, but both will be much more efficient at heating your space. Inserts do not have a heavily insulated outer jacket and rely on the masonry fireplace walls for proper insulation and safety. Inserts utilize a metal flashing or surround to cover the remaining space between the insert and the edges of the fireplace opening. They also rely on flexible flue liners for proper venting up the chimney flue. A prefabricated fireplace is a fully self-contained appliance that is built with the intention of installation into a combustible wall opening. As such, the appliance can be enclosed within a combustible mantel or dimensional lumber framing. Operation is similar to an insert, but the additional outer air layer and metal jacket is what ensures safe operation within a combustible wall. These types of appliances also use rigid vent pipe. For additional elaboration on fireplace inserts, please visit our fireplace insert guide.
Answered by:
eFireplaceStore
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Kim from Hampshire, IL asked:
Can a fireback be used in a fireplace insert?
It is not recommended to do so. The high heat generated in a fireplace insert can warp and damage the casting, as a fireplace insert will not have the dilution air pulled in that an open fireplace will.
Answered by:
eFireplaceStore
Helpful?
01
Steven from Fountain, CO asked:
Can I replace my gas insert with a pellet burning one?
As long as your fireplace has the dimensions to house a pellet insert, installation of one should not be a problem. Pellet inserts use a different venting system than gas models. As such, the existing venting will need to be removed and a stainless liner installed for the pellet insert.
Answered by:
eFireplaceStore
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Ceil from FL asked:
Do any inserts come with a way to catch ashes so that removal is easier?
Unfortunately, the fireplace inserts that we offer do not have an option for an ash pan or tray. Ashes must be raked or swept to the front of the unit and removed using a handheld ash pan.
Answered by:
Collin C. - NFI Master Hearth Professional
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Steve from Sacramento, CA asked:
Typically, how do you clean the glass on a gas fireplace? How do you get to the inside?
In most cases, direct vent and some sealed B-vent fireplaces will have metal clasps or screw clasps that will hold the glass in place. Depending on your unit, the clasps may be on the top, bottom, or upper and lower sides. Usually, top and bottom types will only have 2 clasps, which will allow the glass to tilt up or down when opened. Side clasp models typically have 4 clasps that will all need to be opened to allow you to pull the glass straight off when opened.
Answered by:
Collin C. - NFI Master Hearth Professional
Thank you for your interest in our products. We've received your question and will get back to you shortly — usually within the hour but always within 1 business day. To ensure you receive our response, please add our email address ([email protected]) to your email whitelist or address book.
In the meantime, while we prepare our response, keep an eye on your inbox for an email from us. We'll be sending you our exclusive Buyer's Guide, packed with valuable information to assist you in making the best decision for your needs.
If you have any further questions or need immediate assistance, feel free to reach out to us directly at 1-800-203-1642.
If you are interested in changing the look of your fireplace but do not want to start over from scratch, a fireplace insert may be a good option for you. Fireplace inserts are great for people who have an open masonry wood burning fireplace and want to upgrade to a gas or continue to burn wood with much greater heating efficiency. Also, the installation of an insert is much simpler than installing a brand new unit and venting system.
So many people choose this option when they want a low maintenance fireplace or want to switch to models that are better at providing heat than the traditional wood burning fireplace. So, if you are looking for an affordable, high efficiency option, check out our selection of fireplace inserts and see which one is right for you. See our Fireplace Insert Buyers Guide for more info.
1.800.203.1642
